FAQ

Registration

What is Dream Sports League (DSL)? Dream Sports League (DSL) is your chance to show-off your cricket knowledge and skills. It’s an online platform to play alongside real-world matches by selecting your own team strategically. You can also choose your favourite players.

What is the process for signing up? The sign up process for the DSL portal is pretty quick – you can either fill up a short form, or join instantly with your Facebook or Google+ account.

Why doesn’t my login work?Firstly, check your registered email ID and password. If you have forgotten your password, you can click on Forgot Password and instantly change it by entering your registered email ID. If you still experience the same issue, you can contact us on our support numbers provided on the “Contact” page.

I wish to change my existing password. How do I do that? After logging in, you can click on your team name on the top right of the page and click on “Change Password”.

Can I create more than one team with the same email ID? No. You can create only one team with one email ID.

I want to change / edit my existing information. Is it possible? Yes, you can edit your information on Dream Sports League (DSL). To edit your information, you will need to click on the “Edit Profile” Option on the top right of the page. You can edit the following information there:

Please not that, you cannot change the team name you selected or the email ID you registered.

I have not received the confirmation mail after I signed up. What do I do? Check a few things to begin with. Make sure you check your spam box. If you find the mail there, make sure that you mark it as ‘not spam’. Second, check the email ID you entered for registration. If you still experience the same problem, contact us and we shall be happy to assist you with the registration.

PLAYING DSL

How to play Cricket on Dream Sports League (DSL)?

How do I select a team? Login to your DSL account and click on the ‘Create Team’ button after selecting the match you want to join. Select your team of 11 players including a Captain and a Vice Caption.

Can I change my DSL team for future rounds? Yes. You will need to create a new team for every match you play on DSL.

What if one of my chosen cricketers does not play in the round? This is why you need to choose your team carefully! You will lose potential points if the player you choose does not play in the round.

How many players are needed? You need to select 11 players to create a team with a minimum of 3 bowlers, 3 batsmen, 1 all-rounder and 1 wicket-keeper, while the other 3 players can be from any category.

When I make changes to my team, how long does it take for the changes to reflect? When you make changes to the team, they are instantly reflected. You can make unlimited changes to the team before the deadline.

Can I edit my team when the match is live? No! You can only edit your team before the deadline which is usually 1 hour before the real world match begins.

How can I see my team's rank? You can check your rank for your team by clicking on “Joined” for the contest you joined. When you click on Show, you will see the points and ranks for all those who participated in the contest.

How do I create multiple teams for the same match? You can create multiple teams after you have created your first team. On the contest page, you can ‘Create Team 2”.

How many teams can I create for a single match? You can create up to 6 separate teams for a single match.

Can I join the same contest using multiple teams? You can join only one contest with one team. However, contests which display ‘Multi Entry’ on them allow you to join the same with multiple teams.

SCORING POINTS

How will I score points? You will score points depending on how your fantasy players perform in the real-world matches. So, use your skills and knowledge of the game to select a smashing team that will help you win!

When do the scores get updated? Points are updated every few minutes however, final points including your team's total and your rank are updated once the match is over. Winners are declared and Winnings are distributed only after our team verifies the points.

I have created my team before the deadline, so why hasn't my team got any points yet? Points are awarded to your team only when the live match begins.

Are there points for Man of the Match? There are no points awarded for Man of the Match.

How prizes are distributed when there is a tie between users? When there is a tie between 2 or more users, the prize money is divided equally between the users.

How can I cross check my team’s points? You can cross check your points by clicking on the ‘Fantasy Scorecard’ link on the contests page.

If a player is sent off by the umpires for misconduct, does he still score points on DSL once he's back? Any player who is sent off by the umpires for serious misconduct will score and retain points on DSL according to our standard points system for his contribution during his time on the field.

ALL ABOUT CONTESTS

What type of contests can I join? There are plenty of options on DSL where you can join contests like 2-member, 3-member, 5-member and 10-member contests. You can join cash contests to win real money or the free-to-play practice contests to hone your skill till you are confident to join cash contests.

What are public & private contests? Public contests are open for all to join; whereas private contests let you invite & challenge your friends in the same contest.

How do I join a contest? Simply click on the “Join Now” button next to the specific contest you wish to join.

What are cash & practice contests? Cash contests are where you participate by paying an entry fee and compete with other users to win real money! In a practice contest, you compete with other users and there will be no entry fees for these contests. It will help you boost your skills and once you are confident, you can join cash contests.

What happens if an ODI/T20 match is abandoned? If the real world match is abandoned the DSL match will be cancelled too. The entry fees in such cases will be refunded.

What happens if the test match is declared drawn? If a real world test match is declared as drawn, the Fantasy cricket match will be cancelled and your entry fees will be refunded.

What happens if a contest does not fill up the required number of participants? If this is a cash contest, the contest will be cancelled and you will be refunded your entry fees.

Is there a cash prize for winning a practice contest? Practice contests do not have any cash prizes. They are meant for exactly that – practice until you gain experience and are comfortable enough to play with actual cash.

What is the prize for a cash contest? The prize for a cash contest is REAL CASH!

Why do the ranks keep fluctuating during the contest? Your team’s points are dependent on the performance of the real world players you have selected. The points earned hence keep fluctuating.

Can I register my friends for the same contest? Yes! You can ask your friends to register for the same contest. You can also share your code on Facebook to enable them to participate in the same contest.

Can I join future matches? Yes! You can pre-select you teams for all the upcoming matches that are open on Fantasy Cricket.

Is it possible to view other participant’s teams in a contest? Yes! You can view other participant’s teams – but only after the deadline.

Can I enter a contest in the middle of a series? Yes, you can join a contest in the middle of a series that is not closed – or where a deadline is not passed. You have an equal opportunity for winning as everyone else!

Will I have to create a separate team for each contest? Yes. You will have to create a separate team for each new contest you join.

How is the winner decided? The team that scores the highest points at the end of the match is announced as the winner for the contest.

Why is there a charge for entering a contest? We charge a platform fee to access our amusement facilities for improving and maintaining the facilities, as well as awarding cash prizes.

CASH PRIZES

How do I know that I won a cash prize? Your rank and points will be displayed during every match and an updated rank and points will be displayed at the end. If you win any of the contests, your cash will be credited to your DSL account.

Is there an expiry date for my cash winnings on DSL? You must withdraw your winnings from your account in 335 days from the date of credit, it will be automatically deposited to your bank account (the account you registered with DSL). In case you have not provided an account or you fail to complete the verification for DSL, you stand to forfeit the amount. It’s hence important to verify your bank account with DSL as soon as possible.

ACCOUNT BALANCE

How do I check my DSL account balance? The balance for your DSL account will be displayed in your DSL profile screen. You can also check your most recent transactions.

How can I add money to my DSL account? You can add money by simply clicking on “Add Balance” and you will be guided by a process to add money. You can use your Debit card, Credit Card, Netbanking or PayTM for the same. Payments are safe and secure and we use secure payment gateways for online transactions. You will get a confirmation email with your Order ID to your email that you have registered with DSL. If you require any help regarding your DSL account balance, you can contact us at the numbers provided.

How long does it take for my deposited amount to be credited to my DSL balance? The transaction happens immediately and you can see your balance updated. In case of any queries, you can contact us on the helpline numbers provided.

Can I withdraw the money from my unutilized account deposits? The amount deposited for your DSL account can be used to join contests only. You cannot be reverted back to your account.

ACCOUNT VERIFICATION

Is account verification necessary to join contests on DSL? No, you can join contests without a verified account. However, if you do win cash, your winnings will need to be deposited to your DSL account. A verified account will be required when you withdraw the winnings from your DSL account.

How do I get my DSL account verified? Account verification on DSL is a one-time process. All you need to do is click on the “Verify Now” button and follow the process. You will be asked for your mobile number where you’ll receive an OTP. You will also be asked to verify your email ID. After verification of your PAN card, (which takes 5 days) you should be all set.

Can I update my details in my DSL account? Yes. You can update your name, mobile number, date of birth and address by clicking on “Edit Profile”.

WITHDRAWALS

How do I withdraw cash from my DSL account? You can only withdraw the winnings from your DSL account. Remember that your account needs to be verified for any withdrawals. After verification, you can withdraw the amount after 5 working days.

What is the minimum & maximum amount I can withdraw from my DSL account? The minimum amount for a single withdrawal request is Rs. 500

It may took 10-15 working days to complete payment process.

It may took 10-15 working days to complete payment process.

LEGALITY

Am I allowed to play if I’m under the age of 18? No, DSL is strictly for users who are at least 18 years of age.

Do I have to pay taxes when I withdraw money to my bank account?

What are the taxes applicable for my winnings on DSL?

NOT ALLOWED

What’s absolutely not allowed on DSL?

Action taken: Any such accounts will be deactivated by our team.

PAYMENTS

How do I add a credit or debit card to my DSL account? Simply go to “My Account” and click on Add or Remove Cards. Enter your card number and save the details.

Is it safe to enter my card details on DSL? Yes, it is safe to enter you’re your card details on DSL. We work with trusted third party payment gateways and the transactions are completely secure.

Can I add multiple cards to DSL? Yes! You can add any number of cards at any time to DSL.

Can I delete the credit card I added to DSL? Yes. You can delete a credit/debit card at any time. Simply go to My account and go to Add/Remove Cards and click on the card you wish to remove and delete it.